Host Person - PT Casa Marina

Hilton • Key West, FL

107d

About The Position

A Restaurant Host/Hostess is responsible for welcoming guests and escorting them to their seats for dining in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Welcome guests and ascertain their dining needs, Seat guests and manage the seating chart, Monitor restaurant activity to determine seating and dining flow, Perform opening and closing duties, as needed, Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc., Ensure knowledge of menu, Respond to guest inquiries and requests in a timely, friendly and efficient manner, Assist fellow team members and other departments wherever necessary to maintain positive working relationships.

Requirements

• Demonstration of hospitality values
• Integrity and doing the right thing
• Leadership in the industry and communities
• Teamwork in all activities
• Ownership of actions and decisions
• Sense of urgency and discipline
• Quality and productivity focus
• Dependability and customer focus
• Adaptability to changing situations

Responsibilities

• Welcome guests and ascertain their dining needs
• Seat guests and manage the seating chart
• Monitor restaurant activity to determine seating and dining flow
• Perform opening and closing duties, as needed
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.
• Ensure knowledge of menu
• Respond to guest inquiries and requests in a timely, friendly and efficient manner
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships

What This Job Offers

• Industry: Accommodation