Host (Part-Time)

EOS Hospitality•Key West, FL

48d

About The Position

About The Perry Hotel The Perry Hotel combines exceptional service with upland hospitality experiences in order to create a destination with a nautical focus. The Perry Hotel is a 100-room boutique property that deftly balances modern design and amenities with the nostalgia and craft of a by-gone era.

Requirements

Good communication and interpersonal skills.
Must have command of the English language, written and verbal.
Must be alert to the customers' needs.
Able to stand for 8 hours.
Must be able to work flexible days and hours, including weekends and holidays.
Basic mathematical skills.
Basic computer usage skills.
Able to perform several tasks simultaneously.
Able to lift at least 20 pounds
Good hearing and vision with or without corrective lenses.

Responsibilities

Handles initial and final contact with all guests; greets guests in a positive, professional, and welcoming manner and thanks them as they leave.
Provides information and conversation while guests are waiting and being seated.
Accommodates guests with special requests.
Maintains positive guest satisfaction by answering questions thoroughly, handling complaints or directing them to a manager, and providing specific item suggestions and information about the establishment.
Provides specific item suggestions and information about the establishment.
Quotes accurate wait times, distributes paging devices (if applicable), and maintains time efficient list.
Directs guests to proper holding/waiting area.
Coordinates orderly movement of guests within the food service area with utilization of a table management system.
Knows table numbers, seating floor plans, and server/busser assignments.