Host or Hostess

IHOP • Palm Coast, FL

72d

About The Position

As a Host or Hostess at IHOP®, you will be responsible for greeting guests and seating them promptly, cheerfully, and courteously. This position involves various duties including seating guests, answering the phone, and taking, entering, and packaging To-Go orders. You will play a crucial role in ensuring that guests have a pleasant dining experience from the moment they arrive until they leave.

Requirements

• Prior experience as a host is a plus.
• Must showcase teamwork and communication skills.
• Must be able to handle money transactions responsibly.
• Must be able to multitask and act quickly.
• Must be flexible and ready to work in shifts.
• Must be a team player.

Responsibilities

• Greeting, seating, and escorting guests.
• Opens door for guests arriving and departing.
• Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
• Process To-Go and Delivery Orders.
• Manage Wait List when the restaurant is busy.
• Providing menu recommendations and additional information.
• Taking orders using software, order slips, or by memorization.
• Communicating order details to the kitchen staff.
• Delivering food and beverages in a timely fashion to outside guests.
• Providing exceptional customer experience.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places