Host - Milk & Honey Waldorf

Thompson Hospitality Services • Waldorf, MD

312d

About The Position

Are you a people person with a warm and welcoming demeanor? Join our team at Milk and Honey, a vibrant New Orleans themed Southern Brunch destination. As a Host/Hostess, you'll be the face of our establishment, greeting guests with genuine hospitality and ensuring a smooth and enjoyable dining experience from the moment they walk through our doors. Your friendly nature and exceptional customer service skills will set the tone for our guests' visit, as you expertly manage seating arrangements and coordinate with the waitstaff. Bring your charm and organizational skills to Milk and Honey, where you'll play a vital role in creating a welcoming atmosphere and leaving a lasting impression on our valued guests.

Requirements

• Able to work calmly and effectively under pressure.
• High school diploma (or equivalent) preferred.
• Able to work flexible shifts and schedules, inclusive of weekends, and all holidays.
• Able to stand and walk for up to 10 hours per day.
• High energy and stamina.
• Able to work within a fast-paced, highly mobile environment.

Responsibilities

• Creating a memorable first impression by warmly welcoming guests with a radiant smile and genuine enthusiasm.
• Managing the flow of the restaurant, expertly coordinating seating arrangements to ensure a seamless and enjoyable dining experience.
• Engaging guests with your exceptional communication skills, providing them with helpful information about our menu and specials.
• Mastering the art of multitasking as you gracefully handle guest inquiries, phone calls, and reservation bookings with efficiency and poise.
• Collaborating with the waitstaff to ensure timely seating and smooth transitions between guests, optimizing our restaurant's efficiency and guest satisfaction.
• Embracing the role of an ambassador of hospitality, ensuring that each guest feels valued and receives personalized attention throughout their visit.

Benefits

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants

What This Job Offers

• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees