Host- Malibu
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About The Position
At Soho House, a Host is one of the first points of contact for members, guests, and staff before being seated for their dining experience. As a Host, you are responsible for greeting guests, answering all incoming calls, and creating reservations for the Club or F&B Operation(s)/Restaurant(s). The Host has acute organizational and people skills which often are infectious and promote a positive experience from the moment anyone arrives up until their departure. Responsibilities also entail excellent service to all guests, members, and staff via friendliness, professionalism, and organizational efficiency. A successful Host may be responsible for training other reception team members on process and service standards set at Soho House. As an experienced Host, you are required to master our phone system, have a warm and friendly disposition, ensure all anticipated covers are accounted for during service, and tables are ready for the reservation's arrival.
