Host/Hostess

SRC • Ellenton, FL

3d • $15 - $17

About The Position

The Whiskey Joe’s Team is growing! Whiskey Joe’s has shared its unique waterfront dining experience at our various locations in Florida since 1985. We are able to provide a one-of-a-kind beachfront experience with the help of amazing team members like yourself that believe in delivering a 5-star experience to our fellow team members, guests, partners and community. The Whiskey Joe’s team is high energy and is a naturally fast-paced environment. From serving our guests vibrant hand-crafted cocktails at the bar to over-the-top appetizers on the beach; to hosting special events for any celebration in our tiki-bar or event pavilion; to ensuring every day that ends in “Y” is a celebration... We assure you there is a never a dull moment at Whiskey Joe’s! Job Summary: The Host/Hostess makes guests feel welcome and provides exceptional guest service by greeting guests upon arrival, escorting them to their table, ensuring their dining experience has been excellent, and bidding guests farewell as they leave. They also manage seating charts, respond to guest inquiries and phone calls, and assists fellow team members and other departments wherever necessary to maintain positive working relationships.

Requirements

• 1–2 years similar experience preferred.
• Excellent communication skills
• Must be able to pass host/hostess training and validation
• Must be neatly dressed and well-groomed in clean Company uniforms at all times.
• Must be able to operate P.O.S. computer, make change correctly, and make credit card transactions.
• Adherence to all Company and Safety Policies and Procedures.
• Must be able to clearly and effectively communicate in English.
• Must be able to walk and stand for hours at a time. Lift and carry up to 10-30lbs.

Responsibilities

• Maintain a professional image and a neat, clean, and cheerful nature.
• Answer telephone promptly and respond to questions accordingly.
• Greet guests upon arrival and assist guests while on a waiting list.
• Inform manager on duty of waiting list and the waiting period for guests.
• Maintain track of reservations as specified in Training Handbook.
• Inform manager on duty of any problems and take fast action when necessary.
• Bid farewell to guests as they leave and ensure everything was outstanding. Invite guests to return.
• Perform shift change/closing duties before leaving.
• Keep front area clean and Retail Organized
• Inspect restroom every fifteen minutes.
• Restock necessary supplies and bring all areas up to standard.
• Must wear approved manufacturer certified slip resistant or non-slip shoes at all times while working
• Participate in and pass alcohol awareness and safety training classes and food safety training.

Benefits

• 24 hours paid Sick Time renewed yearly
• Management Referral Program with up to a $4,000 payout for qualifying management positions
• Employee Meals – Free meal for every eight-hour shift
• Employee Assistance Program (EAP) to assist with work life balance
• Paid vacation starting at 2 weeks per year
• Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company’s values.
• Numerous opportunities for growth and advancement
• Full time employees qualify for comprehensive health plans, employer-paid life insurance, supplemental benefit plans, 401k with annual employer match, Lifestyle Savings Accounts, Rolling Holiday Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed