FT Host/Hostess at PF Chang's - Seattle International Airport

Concessions International•Seattle, WA

41d•Onsite

About The Position

Purpose of Position: Support the operation to deliver Superior Guest Service by performing duties which includes: prompt recognition, greeting and seating of guests and perform various duties as assigned.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions and effectively communicate information individually and in small group situations to customers and co workers. Ability to understand the English language both written and verbal.
Ability to add, subtract, multiply and divide.
Ability to apply reasonable understanding in carrying out instructions in written, oral or diagram form.
continuously stand and walk
use hands for lifting and carrying (0-20 lb.)
frequent handling, feeling objects, tools or controls
occasional stooping and bending
Specific vision abilities required by this position include close vision.

Responsibilities

Prompt recognition, greeting and seating of guests with a smile using established service standards.
Presents menu in a consistent manner while providing the highest quality of service.
Sets tables with appropriate silverware; maintains neat and clean workstation.
Answers incoming calls and makes reservations or directs to appropriate persons.
Communicates with restaurant personnel to ensure that guests' needs are meets.
Refilling beverages, removes service items and condiments per establishment procedures.
Follows safe food handling and proper hygiene practices.
Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately.
Performs opening and/or closing side works according to established checklists.
Performs other duties as assigned.