Host/Hostess FT

Corporate Office • Hot Springs, VA

5d • Onsite

About The Position

The Host / Hostess is responsible to manage flow of guest traffic in the restaurant's, and is expected to provide prompt and courteous service to all guests dining at the beautiful Omni Homestead Resort, both in person and over the phone. Hosts / Hostesses are responsible to greet all guests, engage in conversation when appropriate, and seat guests, accommodating special requests as feasible, ensuring an even distribution guests across servers' sections. All Full-Time, Year-Round Employees of The Homestead receive medical, dental, and vision insurance options, in addition to resort-specific discounts on dining, rooms, retail, and activities. Join our team today!

Requirements

• Strong written and verbal English communication skills
• Must have current, or be willing to obtain before start, ABC and ServeSafe Certifications
• Must be able and willing to stand for 8-10 hours each shift
• Must be able to lift and carry up to 10lbs
• Must be able to work a flexible schedule, with shifts including weekends, holidays and evenings
• Ability to work 50 hours per week
• Previous guest / customer service experience

Nice To Haves

• Knowledge of appropriate verbiage for fine dining setting (preferred)
• Previous experience working as a host / hostess (preferred)

Responsibilities

• Assist managers in opening and closing.
• Answering phone calls.
• Seating guests.
• Control heavy volume at Restaurant entrances.
• Knowledge of resort property.
• Inform the guest about buffets & special events.
• Attend to and anticipate guests needs.
• Familiarization with menus.
• Introduce server to guest.
• Greeting guests.
• Knowledge of daily specials.
• Assign guest checks.
• Any other requested task by leadership

Benefits

• medical, dental, and vision insurance options
• resort-specific discounts on dining, rooms, retail, and activities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees