Host/Hostess - TCLC

SOUTHERN STAR COURT MANAGEMENT CORP•Irving, TX

9h•$16 - $17

About The Position

A Host’s duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave.

Requirements

Hotel Operations or Customer Service experience preferred
Communicates effectively with others
Food Handlers Certification
Order taking for Room Service
Works productively with a team
Effective multitasking skills
Composure and patience under pressure

Responsibilities

Contribute positively to the team within the department
Prepare for all guest requests
Participate in on-going training
Organize seating through OpenTable to fill the dining room
Preform opening and closing duties
Maintain waitlists
Keep work areas clean and organized
Be extremely courteous to all customers and fellow employees
Report unsafe conditions to your supervisor immediately
Maintain hotel equipment in proper working conditions.
Any other duties assigned by your immediate supervisor
Think strategically with regards to sections, seating occupancy and rotation
Assist servers with side work, including cleaning, stocking, and rolling silverware
Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
Maintain regular attendance in compliance with Valencia Hotel Group
Complete other duties as assigned by Supervisor