Host/Hostess (Flexible FT Schedule)

PCH Hotels & Resorts • Prattville, AL

5d

About The Position

As a member of our hospitality team, the primary responsibility of a Host is to provide a welcoming and positive dining experience for guests by delivering exceptional customer service. This role will greet guests warmly, follow etiquette guidelines, and address any complaints promptly. This role will also attend menu classes to stay informed of current menu offerings, set up the dining area and always be present at the door to greet and direct guests to their tables. A crucial part of this role is to handle dining reservations and assist with special services or arrangements, clear and reset tables for a smooth table turnover process, and complete assigned daily and weekly side work to ensure operational efficiency. Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact with customer experience. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests. As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including: Competitive salary Full health benefits with multiple packages to choose from to meet your needs, including FSA and HSA options 401k with matching Extensive travel, golf, F&B, and retail discounts And much more! If you're ready to elevate your career in hospitality sales and be part of a team that strives for excellence, we'd love to hear from you! Apply now to join Montgomery Marriott Prattville Hotel & Conference Center at Capitol Hill and help us continue our tradition of excellence.

Responsibilities

• Greet guests warmly
• Follow etiquette guidelines
• Address any complaints promptly
• Attend menu classes to stay informed of current menu offerings
• Set up the dining area
• Be present at the door to greet and direct guests to their tables
• Handle dining reservations
• Assist with special services or arrangements
• Clear and reset tables for a smooth table turnover process
• Complete assigned daily and weekly side work to ensure operational efficiency

Benefits

• Competitive salary
• Full health benefits with multiple packages to choose from to meet your needs, including FSA and HSA options
• 401k with matching
• Extensive travel, golf, F&B, and retail discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees