Host/Hostess - Cinder + Salt.

Lodging DynamicsSeattle, WA
2d$21

About The Position

The Host/Hostess is responsible for greeting and seating all guests to ensure a quality dining experience. The Host/Hostess will coordinate the activities of the F&B personnel to provide fast and courteous service to all patrons. What you will be doing: Ensure all tables are properly set before seating guests Maintain seating chart for rotation of stations Ensure all menus are clean before and after shifts Organize and maintain a clean service podium Schedule dining reservations and arrange parties or special service for diners Greet guests, escort them to tables, provide menus, and fill water glasses Inspect dining room serving stations for neatness and cleanliness Coordinate activities of dining room personnel to ensure prompt and courteous service to patrons Use appropriate language when engaging guests in conversation; communicate clearly and courteously Complete closing duties, including restocking items, turning off lights, etc. Welcome and acknowledge all guests Develop and maintain positive working relationships with others and support team to reach goals. Thank guests with genuine appreciation Be aware of guests needs; assist in providing a pleasant dining experience

Requirements

  • High School Degree or Equivalent.
  • Minimum of 1 year experience in a food and beverage role.
  • Must possess a thorough knowledge of the hospitality industry and have sound customer service skills.
  • Knowledge of proper cleaning techniques, requirements, and use of equipment in the Restaurant
  • Ability to communicate satisfactorily with guests, management, and co-workers
  • Must have a positive attitude at all times.
  • Comply with all department, hotel, and company policies and procedures.

Responsibilities

  • Ensure all tables are properly set before seating guests
  • Maintain seating chart for rotation of stations
  • Ensure all menus are clean before and after shifts
  • Organize and maintain a clean service podium
  • Schedule dining reservations and arrange parties or special service for diners
  • Greet guests, escort them to tables, provide menus, and fill water glasses
  • Inspect dining room serving stations for neatness and cleanliness
  • Coordinate activities of dining room personnel to ensure prompt and courteous service to patrons
  • Use appropriate language when engaging guests in conversation; communicate clearly and courteously
  • Complete closing duties, including restocking items, turning off lights, etc.
  • Welcome and acknowledge all guests
  • Develop and maintain positive working relationships with others and support team to reach goals.
  • Thank guests with genuine appreciation
  • Be aware of guests needs; assist in providing a pleasant dining experience

Benefits

  • People-first culture
  • Travel discounts at hotel partners and franchises
  • Full Medical, Vision, and Dental Benefits for full time employees
  • Paid time off: Up to 88 hrs per year for the 1st year through completion of the 4th year of employment, up to 128 hrs per year for the 5th year through completion of the 9th year of employment, and up to 168 hrs per year for the 10th year of employment and thereafter
  • Paid sick leave: for every 30 hrs worked, you will receive one hour of sick pay. Unused hours, up to 72 hrs, will carryover into the following year
  • 401(k) matching
  • 7 paid holidays per calendar year
  • Participation in our Wellness program
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