Host/Hostess

Lazy Dog Family, LLC•Northbrook, IL

11d•$15•Onsite

About The Position

If you thrive on greeting guests with a genuine smile, enthusiasm, and warmth upon their arrival, making them feel welcome, then this is the job for you. We are looking for Enthusiastic, Motivated, Team-Oriented individuals that want to join a company that has a Culture of Caring! Are you outgoing and do you have a track record of going the extra mile? Are you motivated and have the ability to work as a team? Do you want a flexible schedule and a fun, fast-paced environment? Do you want to be part of a company where you have real advancement opportunities?

Requirements

Enthusiastic
Motivated
Team-Oriented
Outgoing
Track record of going the extra mile
Ability to work as a team
Flexible schedule
Fun, fast-paced environment
Real advancement opportunities
Write well
Speak well
Explain just about anything to anyone

Responsibilities

Interact with guests as they arrive and as they leave the restaurant to ensure a positive dining experience.
Notify the guests of their wait time and enter their name into the computer seating system and issue a pager.
Operate the computer seating system.
Lead a guest to their table, seating, distributing the menus, and final words.
Answer the phone and respond to questions concerning the menu, reservations, and the restaurant.
Address difficult situations and guest’s complaints through AIM - Apologize, Investigate, and involve Management.
Communicate clearly.
Prepare thoroughly and strive for perfection.
Practice what you preach.
Guest-focused and like to multi-task.
Want to be part of a team and create a fun – whistle while you work.
Happy, trusting, passionate, and determined – Never Settle!
Put yourself in the others person’s shoes.