Host/Hostess

The Greenbrier Hotel

10d

About The Position

Provide support to Management staff in the daily operations • Uphold Service Standards while working with a highly motivated and guest-service focused team. • Organizational Skills a must • Anticipate guests needs and respond accordingly • Communicate well with guests and staff • Keep numbers of staff accurate and fair

Requirements

• Natural Ability to Anticipate Guest Needs
• A sincere desire to please, genuinely friendly
• Smile
• Intelligence
• High Energy
• Pride
• Ability to Change and Progress
• Appreciation for Traditional Values
• Trustworthiness
• Ability to communicate well with guests and staff
• Computer skills
• Operate Arts (Reservation System)
• Reports to Manager and Assistant Managers
• The selected candidate must be able to uphold the Greenbrier's Vision as well as demonstrate the 12 Greenbrier values of Safety, Honesty, Excellence, Respect, Empowerment, Pride, Teamwork, Loyalty, Commitment, Cleanliness, Responsibility and Fairness. Requirements are subject to change

Responsibilities

• Provide support to Management staff in the daily operations
• Uphold Service Standards while working with a highly motivated and guest-service focused team
• Organizational Skills
• Anticipate guests needs and respond accordingly
• Communicate well with guests and staff
• Keep numbers of staff accurate and fair
• Time Management Skills
• Help with day to day operations
• Adjust to changes being made throughout day

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees