Host/Hostess

VENTANA CANYON ALLIANCE LLCTucson, AZ
22h

About The Position

The Lodge at Ventana Canyon Golf & Racquet Club is seeking an experienced Host/Hostess to greet arriving and departing guests; to seat guests in a friendly manner and assist in maintaining the overall guest flow of the restaurant.

Requirements

  • Ability to apply basic math skills.
  • Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations.
  • Required to read and comprehend simple instructions, short correspondence, and memos; to write simple correspondence; to effectively present information in one-on-one and small group situations to customers; clients, and other associates of the organization.
  • Must possess good verbal and listening skills.
  • One to three months related experience and/or training; or equivalent combination of education and experience.
  • Must be able to stand and walk on their feet for 95% of the shift.
  • Must be able to reach, bend, twist, stoop, squat and stretch to fulfill tasks as required.
  • Requires grasping, writing, standing, sitting, walking repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
  • Requires manual dexterity to use and operate all necessary equipment.

Responsibilities

  • Provide guests with menus.
  • Greet guests and seat them at tables or in waiting areas.
  • Assign members and guests to tables suitable for their needs.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Speak with members and guests to ensure satisfaction with food and service, and to respond to complaints.
  • Receive and record members and guests' dining reservations.
  • Inform members and guests of establishment specialties and features.
  • Direct members and guests to coatrooms and waiting areas such as lounges.
  • Operate cash registers to accept payments for food and beverages.
  • Incorporates safe work practices in job performance.
  • Utilizes POS System when placing employee meal orders.
  • All other duties as needed and or assigned by management.
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