Host/Hostess

BallenIsles Country ClubHardeeville, SC
$16 - $18

About The Position

We are seeking an energetic and welcoming Host to join our vibrant hospitality team! In this dynamic role, you will be the first point of contact for our guests, creating a warm and inviting atmosphere that sets the tone for an exceptional dining experience. Your enthusiasm, excellent communication skills, and ability to multitask will ensure guests feel valued from the moment they arrive. This paid position offers a fantastic opportunity to develop your customer service and hospitality skills in a lively club environment. Join us as a Host/Hostess and be part of a lively team dedicated to delivering memorable experiences! Your enthusiasm will help create a welcoming environment where every guest feels valued. This role offers valuable opportunities for growth within the hospitality industry while ensuring every visitor leaves with a smile.

Requirements

  • Previous host/host experience in a fast-paced restaurant or hospitality setting preferred
  • Strong customer service skills with a genuine desire to create positive guest experiences
  • Excellent communication skills, both verbal and written, to interact effectively with guests and team members
  • Familiarity with food service operations and restaurant procedures
  • Knowledge of hotel or guest services experience is a plus for enhancing guest relations
  • Ability to handle multiple tasks simultaneously while maintaining attention to detail
  • Professional appearance and demeanor, demonstrating hospitality and warmth at all times
  • High school education; or up to one month related experience or training; or equivalent combination of education and experience.
  • Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
  • Meets state age requirements for handling alcoholic beverages.
  • Strong ability to multitask.
  • Strong communication skills.
  • Attention to cleanliness and safety..
  • Patience and customer-oriented approach.
  • Excellent people skills with a friendly attitude.
  • Responsible and trustworthy.

Nice To Haves

  • Previous experience as a Hostess [https://resources.workable.com/food-expeditor-job-description]or similar entry-level role in a restaurant.

Responsibilities

  • Greeting guests with a friendly, positive attitude as they arrive, making them feel comfortable and appreciated
  • Manage reservations and seating arrangements efficiently using Toast
  • Maintain an organized waitlist and communicate wait times clearly to guests
  • Escort guests to their tables, providing menus and answering initial questions about the menu or restaurant policies
  • Coordinate with servers and kitchen staff to ensure smooth seating flow and timely service
  • Assist in managing guest relations by addressing concerns promptly and courteously
  • Support the front-of-house team during busy periods by managing guest flow and ensuring a welcoming environment
  • Keep the host station clean, organized, and stocked with necessary supplies
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