Beverage - Vip Room I - Host/Hostess
About The Position
Seminole Hard Rock Hotel & Casino Hollywood is the flagship casino resort of Hard Rock International, owned by the Seminole Tribe of Florida. This world-renowned entertainment, gaming and hospitality destination unveiled a $1.5 billion expansion on Oct. 24, 2019. New offerings include 638 upscale guestrooms in the first-ever Guitar Hotel, 168 luxury guestrooms and unique swim-up suites in the adjacent Oasis Tower at Seminole Hard Rock Hotel & Casino Hollywood, and 465 newly redesigned guestrooms in Hard Rock Hotel for a combined room count of 1,271 throughout the resort. Additional amenities include the lush, “Bora Bora” style lagoon with private cabanas and butler service; a 42,000 square-foot Rock Spa® & Salon; a 13.5-acre recreational water experience for swimming, kayaking and paddle boarding; 19 dining outlets and 20 bars and lounges; an expansive gaming floor with 3,100 slots, 195 table games and a 45-table poker room; 120,000 square feet of premier meeting and convention space including a 38,000 square-foot, carpeted exhibition hall; and a 26,000 square-foot retail promenade. The highly anticipated Hard Rock Live entertainment venue with a 7,000-person capacity, will showcase A-list entertainers, comedy acts, Broadway performances, sporting events and live broadcast productions. The integrated resort is located on 87 acres of the Hollywood Seminole Reservation along State Road 7 (U.S. Highway 441), and is 10 minutes from Fort Lauderdale/Hollywood International Airport and 30 minutes from downtown Miami and Miami International Airport.
Requirements
- High School Diploma or equivalent with a minimum of 6 months experience in high volume food service required, or the equivalent combination of education and experience.
- Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
Responsibilities
- Serves, welcomes and greets guests at restaurant, obtains information from guests and ushers guests to seats ensuring a positive guest experience.
- Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of /departmental policies and procedures.
- Greets guest at entrance to restaurant in a positive manner.
- Obtains basic information from guest such as name, number in party, and seating preferences.
- Ushers guests to seat location at a pace that is comfortable to the guests.
- Enters guest checks in the computer system, applies monies received and makes accurate change.
- Verifies room charges, processes credit card payments, batches "tip" slips for server gratuities.
- May enter individual menu items into the computer system depending on outlet assigned.
- Collects and forwards to General Cashier Supervisor on a daily basis all unused comps and coupons.
- Maintains current knowledge of rules, regulations, policies and procedures including pre-check and cashiering procedures.
- Perform other duties as assigned.
Benefits
- Medical, Dental, Vision & Life Insurances, 401K, Paid time off, Annual Bonus Opportunity & much more!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
