Host/Hostess
About The Position
The host/hostess offers outstanding service for our guests as they arrive and depart the dining room which includes professional phone skills, management of the reservation book, assisting the servers as needed, and monitoring the dining room for cleanliness. SPECIFIC JOB RESPONSIBILITIES Greet and seat members and guests with a friendly and welcoming demeanor. Knowledgeable of table numbers, section numbers, and proper table rotation. Inspect dining room prior to opening to ensure cleanliness, proper setup, and presentation. Organize the Host/Hostess station. Ensure menus and wine lists are clean and presentable. Manage the guest reservation book and system. Assist servers that are busy or overloaded. Bus and reset tables. Frequently check the restrooms for cleanliness and supplies. CORE COMPETENCIES Evaluation of customer satisfaction and responsiveness. Readiness and flexibility to assist where needed. Punctual and accommodating. Strong multi-tasking skills. PHYSICAL DEMANDS AND WORK ENVIRONMENT Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus. Lift up to 25 lbs. regularly; up to 50 lbs. occasionally and to lift overhead and push/pull, move lighter objects. Indoor conditions that may be warm. Work near: grill and fryer. Noise level in the work environment is frequently loud.
Requirements
- Evaluation of customer satisfaction and responsiveness.
- Readiness and flexibility to assist where needed.
- Punctual and accommodating.
- Strong multi-tasking skills.
- Walk, sit, stand for long periods of time, bend, use hands to finger, handle, or feel; and talk or hear, stoop, kneel, crouch, close vision, distance vision, peripheral vision depth perception and ability to adjust focus.
- Occasionally lift up to 25 lbs. and to lift overhead and push/pull, move lighter objects.
Responsibilities
- Greet and seat members and guests with a friendly and welcoming demeanor.
- Knowledgeable of table numbers, section numbers, and proper table rotation.
- Inspect dining room prior to opening to ensure cleanliness, proper setup, and presentation.
- Organize the Host/Hostess station.
- Ensure menus and wine lists are clean and presentable.
- Manage the guest reservation book and system.
- Assist servers that are busy or overloaded.
- Bus and reset tables.
- Frequently check the restrooms for cleanliness and supplies.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
