About The Position

The Westin Tempe is looking for a PT - Host/Hostess to join our amazing Team in our Terra Tempe Restaurant! Hours/Shifts - AM & PM availability - including weekends and holidays Summary of Benefits Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels Flexible Schedules Career Growth & Development Insurance Benefit Available for both Full Time and Part Time Team Members 401k Plan and Company Match Program Vacation Pay / Sick Pay – Full Time and Part Time Team Members Holiday Pay – Full Time Team Members Amazing Recognition Programs/Giving Back – Community Outreach Tuition Reimbursement At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright. A Host/Hostess takes part in servicing our guests in our Restaurant and around our beautiful hotel. This task is to be handled in a friendly, courteous, timely, and professional manner resulting in an extremely high level of guest satisfaction. If you are outgoing and are looking for great benefits, please join our Amazing Team! Greeting and escorting guests to tables in the restaurant, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.

Requirements

  • Must have the ability to communicate in English.
  • Self-starting personality with an even disposition.
  • Maintain a professional appearance and manner at all times.
  • Can communicate well with guests.
  • Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
  • Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
  • Ability to remember, recite and promote the variety of menu items.
  • Ability to move throughout a crowded room to seat guests.
  • Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
  • Ability to establish and maintain effective working relationships with associates, customers and patrons.

Responsibilities

  • Greeting and escorting guests to tables in the restaurant
  • maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction

Benefits

  • Team Member and Family Room Discounts for both Crescent Hotels and Resort and Marriott Hotels
  • Flexible Schedules
  • Career Growth & Development
  • Insurance Benefit Available for both Full Time and Part Time Team Members
  • 401k Plan and Company Match Program
  • Vacation Pay / Sick Pay – Full Time and Part Time Team Members
  • Holiday Pay – Full Time Team Members
  • Amazing Recognition Programs/Giving Back – Community Outreach
  • Tuition Reimbursement
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