Host/Hostess-Part Time - The Langham, Chicago

Careers - Langham Hospitality Group

13d • $21 - $27

About The Position

Primary Objective of Position: Displays a professional demeanor to all guests in the hotel’s food and beverage outlets including but not limited to the Restaurant, the Bar, In Room Dining, and Pavillion.

Requirements

• High School graduate or equivalent preferred. College degree preferred with emphasis on Hospitality and Tourism.
• 1 - 2 years of previous restaurant experience required.
• Prior Food & Beverage experience required.
• Luxury hotel experience preferred.
• Knowledge of POS/reservation systems preferred.

Responsibilities

• Meet and greet guests as they arrive and depart, offer choice of seating, then escort them to their table and present menu.
• Maintain proper set up of the dining room and cleanliness and standard presentation of all menus.
• Promptly answer the telephone and input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
• Receive, record, and make any necessary arrangements for reservations and special functions in the restaurant.
• Cooperate closely with other members of the outlet team including servers and kitchen colleagues. Act as a liaison between the guest and other hotel departments.
• Responsible for assisting in inspecting linen, china, silverware and condiments. Clear all tables during and after meal periods. Maintain the cleanliness of the Host/Hostess stand.
• Provide knowledge of the hotel, facilities and local city attractions to respond to guest and client inquiries.

Benefits

• Vacation Pay and Sick/Personal time (in accordance with Chicago Paid Leave and Paid Sick Leave Law)
• 401k plan with Roth option (Employer match up to 4% after one year of employment)
• Pet Insurance, ID Theft Protection Coverage, Prepaid Legal (available for purchase)
• Free meals while on duty
• Uniforms and cleaning of uniforms (for applicable positions)
• Free and discounted hotel stays
• Discounted parking

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees