Host/Hostess

La Cumbre Golf and Country Club•Santa Barbara, CA

19d•$18

About The Position

The restaurant hostess is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the hostess to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service of the restaurant by their exchange with the hostess.

Responsibilities

Answer phones and take dining reservations for members and guests.
Set up the podium each shift with clean menus and be aware of the food specials.
Take to-go orders and find a server that is not busy to place and ready the order.
Make decisions about where a group will sit in the restaurant.
Directs and instructs the dining room personnel on customer needs to ensure customers receive fast and quality service from the moment they arrive.
Ensure a party's special needs or request accommodations are met. This may include services needed for small children, as well as for individuals with disabilities or food allergies.
Greet guests as they arrive and take them to their seats.
Provide a menu and wine list.
Answer immediate questions the patrons have.
Inspects and maintains the dining facilities by instructing the buss personnel and waiters.
Spot cleanliness problems and to help clear tables to facilitate customer needs.
Perform other duties as requested by your manager.