Host/Hostess

St Ives Country ClubJohns Creek, GA
106d

About The Position

Receives and seat guests at the restaurant facility, while ensuring that guests are given friendly, attentive, and efficient service in the dining room.

Requirements

  • Experience in the food and beverage industry is preferred.
  • Professional, displaying strong work ethics and working effectively as part of a team.
  • Must be flexible in meeting the varying scheduling needs of the Club and may be required to work additional hours than scheduled, if necessary.
  • Ability to fulfill assigned tasks quickly and efficiently.
  • Calm, professional demeanor.

Responsibilities

  • Welcomes each guest with a smile and friendly greeting and escorts guests to their assigned table.
  • Controls the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
  • Assigns opening and/or closing side duties. Supervises side work and ensure completed lists of set ups of all stations before departure of service staff.
  • Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests.
  • Remains knowledgeable of all menu items, prices and general service procedures.
  • Responsible for standards of appearance and cleanliness in all service areas.
  • Remains visible on the dining room floor, and is easily accessible to guests, staff and management.
  • Checks all tables daily, before service to ensure proper settings.
  • Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
  • Communicates guest requests and concerns to the department manager.
  • Incorporates safe work practices in job performance.
  • Regular and reliable attendance.
  • All other duties as assigned.
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