Host/Hostess (All Shifts)

Sonesta International Hotels Corporation•Hilton Head, SC

About The Position

Job Overview: Welcome guests to restaurant, seat them, and accept payment when they are done when necessary. Essential Duties & Responsibilities: o Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available. o Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/ closing paperwork; document voids and void balance sheet. o Promote teamwork and quality service through daily communication and coordination with other departments. o May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques. o May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers. o May be asked to handle guest complaints and special requests. o May assist with other duties as assigned. Job Description Qualifications and Requirements: Basic reading, writing and math skills and 6 months cash handling experience or food service experience. This job requires ability to perform the following: Carrying or lifting up to 50 pounds (Plates, utensils, menus, etc.) moving about the kitchen and cafeteria Handling food, objects, products and utensils Bending, stooping, kneeling The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristics required by law. Additional Job Information/Anticipated Pay Range Benefits Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including: Medical, Dental and Vision Insurance Health Savings Account with Company Match 401(k) Retirement Plan with Company Match Paid Vacation and Sick Days Sonesta Hotel Discounts Educational Assistance Paid Parental Leave Company Paid Life Insurance Company Paid Short Term and Long Term Disability Insurance Various Employee Perks and Discounts Hospital Indemnity Critical Illness Insurance Accident Insurance Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.

Requirements

Basic reading, writing and math skills
6 months cash handling experience or food service experience
Carrying or lifting up to 50 pounds (Plates, utensils, menus, etc.) moving about the kitchen and cafeteria
Handling food, objects, products and utensils
Bending, stooping, kneeling

Responsibilities

Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.
Maintain accurate waiting list as needed.
Alert guests when table is available.
Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/ closing paperwork; document voids and void balance sheet.
Promote teamwork and quality service through daily communication and coordination with other departments.
May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
May be asked to handle guest complaints and special requests.
May assist with other duties as assigned.