Host / Hostess

DBMC Restaurants dba. Cody's Original Roadhouse•Bradenton, FL

14h•Onsite

About The Position

Host Must be friendly, outgoing and must possess good communication skills. Is organized and able to think and act quickly and effectively. Maintains self-composure. Has the ability to see the big picture, realizing the impact that a well or poorly run door has on the entire operation. Must take pride in personal appearance and have a strong sense of integrity and honesty.

Requirements

Must be friendly
Must be outgoing
Must possess good communication skills
Is organized
Able to think and act quickly and effectively
Maintains self-composure
Has the ability to see the big picture
Must take pride in personal appearance
Have a strong sense of integrity and honesty
Guest Knowledge
Floor plan
Side work duties
Specials
Host standards
Applicant procedures
Front door standards
Menu knowledge
Door functions
Phone procedures
Seating rotation
Host Station standards

Responsibilities

Must be able to stand and exert fast paced mobility through the dining room for periods of up to 8 or more hours in length.
Must be able to speak clearly and listen attentively to guest and other employees.
Must have the ability to carry silverware, dishes and etc. up to 35lbs.
Must be able to speak, read, and understand the primary language of the work location.
Must be able to perform simple mathematical calculations.
Communicates effectively with guests.
Must be enthusiastic and make guests feel appreciated through his/her actions.
Selects appropriate table using the rotation system and taking into account special requests from guests.
Escorts guests to their tables, providing the guest with menus and silverware and wishes them a pleasant dining experience.
Points out point of sale as advertised on each table and informing the guest their server’s name.
Reads the dining room for potential problems areas and attends to needs of the guests in a manner fitting the situation.
Manages a wait when necessary.
Works as a team with all personnel.
Consistently performs 20 minute restroom checks and customer counts including open menu counts for the kitchen.
Treats all applicants as guests in the restaurant and informs a manager of their presence.
Maintains proper telephone etiquette and effectively attends to the needs of the callers if authorized and informs management of large party accommodations.
Manages special seating request of guests consistent with table availability.
Assists with the duties of servers and server assistant's as needed to maintain service effectiveness and efficiency.
Performs other related duties as assigned by a managers