Host/Hostess

O'Reilly Hospitality Management LLC•Livingston, MT

4h•Onsite

About The Position

JOIN OUR TEAM! We are proudly managed by O’Reilly Hospitality Management, LLC ("OHM") At OHM, we are: A forward-thinking (and growing) company offering opportunities to engage your passions through sustainability efforts, health & wellness, community involvement, & philanthropic outreach efforts. Committed to empowering Team Members throughout all levels of leadership. Every Team Member has the opportunity to contribute in a unique way, making a real impact. Seeking supportive, collaborative, detailed-oriented people to join our team! At OHM, we offer: 401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible! Health, Dental, Vision & Life Insurance Paid Time Off, including Paid Parental Leave Growth Potential and Career Advancement Hotel/Restaurant Travel Perks & Discounts! Never wait for a paycheck again! OHM Team Members can sign up for earned wage access through DailyPay on day one! Now Hiring: Host/Hostess Location: Yellowstone Valley Lodge and Grill, Livingston, MT 59047 About Yellowstone Valley Lodge and Grill Located on the Yellowstone River is a one-of-a-kind, small operation offering 22 cabins, a breathtaking event space and a public fine dining restaurant. Employment is Seasonal. First Week of April through October Possibility of working with company at sister properties in off season Housing is not provided currently Hiring Requirements Available all weekends during season unless arranged upon hire Team Members are required to have reliable transportation to job site 13 miles south of Livingston Mt. on two lane highway (not suitable for bicycle commute) Opportunities require enthusiasm for working in multiple roles as needed Follow and promote all O' Reilly Hospitality Management brand and employment standards Basic Position Expectations Display professionalism, kindness and pride in brand, property, team and product Work in a team-based environment Rotate all duties as needed Maintain cleanliness of Front of House areas Communicate product needs to shift lead Work or find management approved coverage for all shifts as scheduled

Requirements

Available all weekends during season unless arranged upon hire
Team Members are required to have reliable transportation to job site 13 miles south of Livingston Mt. on two lane highway (not suitable for bicycle commute)
Opportunities require enthusiasm for working in multiple roles as needed
Follow and promote all O' Reilly Hospitality Management brand and employment standards
Display professionalism, kindness and pride in brand, property, team and product
Work in a team-based environment
Rotate all duties as needed
Maintain cleanliness of Front of House areas
Communicate product needs to shift lead
Work or find management approved coverage for all shifts as scheduled
Strong leadership, organizational, and communication skills.
Ability to spot and resolve problems efficiently.
Excellent verbal and written communication skills.
Ability to deliver results.
Ability to work well with and motivate a variety of personality types while maintaining tact and diplomacy.
Ability to multitask and prioritize.
Maintains a positive reputation within the community.
Due to the nature of the business, scheduling may vary and include nights, weekends, and holidays.
Requires walking or standing for significant periods.
May be required to lift in excess of 40 pounds on occasion.
Climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, picking/pinching with fingers, typing, grasping, feeling, talking, hearing, repetitive motion.

Nice To Haves

High school diploma or equivalent preferred.
Restaurant or customer service experience preferred.

Responsibilities

Greets guests as they enter, seating them or placing them on a waiting list as necessary.
Provides guests with menus and answers initial questions.
Assigns guests to tables while maintaining balanced server rotations.
Engages with guests to ensure satisfaction with food and service.
Responds to guest complaints and helps resolve them.
Answers phone calls, takes reservations, and provides information.
Maintains adequate knowledge of the menu.
Provides world-class guest service.
Embraces O’Reach, Green Team, Guest Service, Team Member Satisfaction, Health & Wellness, and Safety culture.
Performs other duties and responsibilities as required or requested.

Benefits

401(k) & Roth 401(k) with company match – full-time and part-time Team Members are eligible!
Health, Dental, Vision & Life Insurance
Paid Time Off, including Paid Parental Leave
Growth Potential and Career Advancement
Hotel/Restaurant Travel Perks & Discounts!

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