Host
About The Position
Position Summary: The host/hostess is responsible for greeting guests as they enter the restaurant. Host is responsible for proving exceptional service by accommodating reservations in a timely manner. _____________________________________________________________________________ Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Greet and provide exceptional service to guests. Take guest reservation or put on waiting list, reflecting availably of the restaurant. Take guests to their seats and notify server. Answer phones in a courteous and timely manner. Possess knowledge of menus and applicable specials. Buss all tables removing soiled dishes after each course when requested by server. Assist food and beverage team members as situations arise. Respond appropriately to guest requests. Perform opening and closing procedures along with side work as assigned. Follow proper procedure regarding cash handling, following cash bank reconciliation and end of shift drop. Know and comply with state food handling and liquor laws. Engage guests in a cordial, efficient and professional manner. Adhere to hotel grooming standards. Perform any additional tasks requested by management.
Requirements
- Education: High school education/GED.
- Experience: Previous experience in a hotel or related field preferred.
- Hours required: Scheduled days and time vary based on hotel needs. Must be able to work weekends and holidays.
- Skills and Abilities: Must be able to pass TIPS certification/alcohol awareness training and food handler training.
- Ability to regularly lift and/or move up to 30 pounds.
Responsibilities
- Greet and provide exceptional service to guests.
- Take guest reservation or put on waiting list, reflecting availably of the restaurant.
- Take guests to their seats and notify server.
- Answer phones in a courteous and timely manner.
- Possess knowledge of menus and applicable specials.
- Buss all tables removing soiled dishes after each course when requested by server.
- Assist food and beverage team members as situations arise.
- Respond appropriately to guest requests.
- Perform opening and closing procedures along with side work as assigned.
- Follow proper procedure regarding cash handling, following cash bank reconciliation and end of shift drop.
- Know and comply with state food handling and liquor laws.
- Engage guests in a cordial, efficient and professional manner.
- Adhere to hotel grooming standards.
- Perform any additional tasks requested by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
