Host / Hostess
About The Position
At SSP, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are experts at several things: Making our guests feel at home from the moment they walk in. Having warm, friendly smiles Respecting our customers Ability to answer questions about our restaurant and the airport If you're looking for a place where you will meet hundreds of new people daily and make them feel welcome, come check us out! We have a unique work environment that you'll only experience at SSP America!Here are some things you can expect as a Host/Hostess: Greet all guests in a courteous and professional manner and escort them to their table Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server) Assist guests with children and special needs, as required Present menus, answer questions and offer suggestions regarding food and service Inform servers and management of special needs and/or potential problems with guests Clear and reset counters or tables at conclusion of each course Ensure complete guest satisfaction Thank guests for their patronage upon exiting the restaurant Other duties as assigned
Requirements
- Minimum 6 months' experience working in retail or food service environment
- High school diploma preferred
- Verbal and written communication
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders
- Experience in dealing with problems involving customer service
Responsibilities
- Greet all guests in a courteous and professional manner and escort them to their table
- Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
- Assist guests with children and special needs, as required
- Present menus, answer questions and offer suggestions regarding food and service
- Inform servers and management of special needs and/or potential problems with guests
- Clear and reset counters or tables at conclusion of each course
- Ensure complete guest satisfaction
- Thank guests for their patronage upon exiting the restaurant
- Other duties as assigned
Benefits
- Great Pay $15 per hour
- Full-time and Part-time positions available.
- Great Benefits
- Referral Bonuses
- Great Advancement Opportunities
- On-Demand Pay via a downloadable app that offers both Earned Wage
- On-Demand Pay allows employees to draw down up to 50% of their earned wages ahead of payday
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
