Host/Hostess

Westminster•Southbury, CT

About The Position

When you work at Pomperaug Woods, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Pomperaug Woods is recruiting a hospitality focused Host/Hostess to join our team! This position is responsible for full-scope, hands-on production cooking in the Community Culinary Services Department. Is responsible for always maintaining a superior level of quality service and cleanliness.

Requirements

High school graduates required. Prefer courses in hospitality management or dining room operations.
A minimum of one-year supervisory experience in “front of the house operations” within restaurant, hotel, club or similar institution.
Professionally communicate with, understand, empathize with, work with and be tolerant of residents, patients, families, visitors, peers, supervisors, subordinates and other outside contacts.
Read, write, and speak English fluently.
Proficient with Outlook Email and MS Word, MS Excel and other like software computer programs.
Learn and become proficient on the computerized billing program

Responsibilities

Responsible for arranging seating accommodations and greeting residents, guests, and staff while maintaining a friendly environment.
Supervises the physical appearance of the dining room area and waitress stations including table pedestals, chairs, rugs, drapes, flooring tiles, light fixtures, etc.
Supervises the appearance of dining room tables, including table linens, napkins, silverware, table setup, centerpieces, etc.
Completes light food preparation such as premade salads, desserts and slicing bread
Ensures Resident satisfaction in the Dining Room.
Advises the Dining Room Supervisor regarding dining room status.
Assists with the execution of private parties.
Assists in assuring staff education is provided to dining room personnel in accordance with the staff education plan, plus provides on the job training for dining room personnel.
Maintains sanitation standards in the wait station area.
Inspects equipment to determine repair or maintenance needs and cleanliness. Reports any necessary maintenance repairs to the Dining Room Supervisor
Attends in-service training and education sessions, as assigned
Performs specific work duties and responsibilities as assigned by supervisor.