Host

Midtown Athletic Clubs•Chicago, IL

14h•$17

About The Position

Midtown is looking for a Host/Hostess to join our team and provide excellent service to our members and guests. The Position As an important part of the Food & Beverage team, our Hosts/Hostesses are friendly and attentive professionals who strive to delight our members and guests by: Greeting and Seating: Greeting all members and guests with a smile and positive attitude Managing reservations and walk-ins efficiently Escorting guests to their tables, ensuring they are comfortable and satisfied with their seating arrangements Service and Community Building: Consistently demonstrating a professional, resilient, and optimistic attitude Inspiring a sense of community and providing personal attention to all members and guests Attending to the food and beverage needs of our members and guests, ensuring timely service Maintaining Standards: Maintaining clean and sanitary café areas to promote a safe and enjoyable member experience Ensuring all dining and lounge areas are tidy and well-organized Teamwork and Efficiency: Committing to department responsibilities and working effectively within a team environment Assisting servers and other staff as needed to provide seamless service Operational Duties: Occasionally processing payments at registers and balancing the cash drawer Managing phone calls and assisting with inquiries regarding reservations, menu options, and general information

Requirements

Previous experience in the hospitality industry
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment
Strong organizational skills and attention to detail
Flexibility to work various shifts, including evenings, weekends, and holidays

Nice To Haves

Current ServSafe certification preferred

Responsibilities

Greeting all members and guests with a smile and positive attitude
Managing reservations and walk-ins efficiently
Escorting guests to their tables, ensuring they are comfortable and satisfied with their seating arrangements
Consistently demonstrating a professional, resilient, and optimistic attitude
Inspiring a sense of community and providing personal attention to all members and guests
Attending to the food and beverage needs of our members and guests, ensuring timely service
Maintaining clean and sanitary café areas to promote a safe and enjoyable member experience
Ensuring all dining and lounge areas are tidy and well-organized
Committing to department responsibilities and working effectively within a team environment
Assisting servers and other staff as needed to provide seamless service
Occasionally processing payments at registers and balancing the cash drawer
Managing phone calls and assisting with inquiries regarding reservations, menu options, and general information