Host/Hostess |PT| Bob's Steak & Chop House

Corporate Office • Louisville, KY

2d • Onsite

About The Position

This position will ensure all guests are greeted and seated in a friendly and courteous manner.

Requirements

• Minimum 1 year experience hosting in a high volume restaurant. Combinations of experience in customer service and food/beverage may be considered
• Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items
• Developed customer service skills with refined phone etiquette
• Professional appearance, high energy and the ability to naturally engage with guests
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor
• Ability to work cohesively with co-workers both within and outside of your department
• Ability to prioritize, organize and follow up on guest requests and needs in a fast paced environment
• Move, lift, carry, push, pull, and place objects weighing up to 20 pounds without assistance.
• Requires frequent bending, reaching overhead and twisting.
• Stand or walk for an extended period or for an entire work shift.
• Must be able to work a variety of shifts, including weekends and holidays
• Must have STAR and Food Handlers certifications prior to start date.

Nice To Haves

• Open Table knowledge preferred
• Previous cash handling experience

Responsibilities

• Greet guests when entering the restaurant with a pleasant smile and superior customer service
• Seat guests by finding a clean, available table, pulling out chairs, and placing clean menu in front of guest
• Answer phone and record reservations for large parties
• Control high volume outside of restaurant
• Monitor dining rooms for seating availability, service, safety and well being of guests
• Assist servers when needed
• Thank every guest upon departure, invite them to return, and wish them a fond farewell

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees