Host/Hostess

Makeready LLC•Savannah, GA

About The Position

Alida Harper Fowlkes was a celebrated entrepreneur within the city. We celebrate the Alidas of our time - the self-made artisans who cultivate Savannah's contemporary spirit - within the walls of our 173 room hotel. The Alida joins modern life with timeless Southern charm on Savannah's revitalized riverfront. The essence of Southern hospitality. Seeking warmth personified. A host is organized, quick-thinking, and positive and has a knack for hitting curveballs out of the park. This is the kind of person who never met a stranger and who goes the extra mile to keep a friend smiling. A host takes and confirms reservations, seats guests, answers inquiries, and communicates efficiently and clearly with front of house staff and leadership to help ensure an exceptional dining experience.

Requirements

Prior experience in a restaurant highly preferred.
Approachable and personable personality.
Ability to be patient with guests' requests.

Responsibilities

Welcome guests in a warm and friendly manner always adhering to service standards.
Monitor guests' seating, always planning 2 steps ahead, ascertaining both guests' and restaurants' needs to maximize service flow.
Use and accurately maintain restaurant reservation system- including but not limited to proper table status, rotations, cover counts, and guest notes.
Respond to guest inquiries and request in a timely, friendly, and efficient manner.
Performs opening and closing duties, as needed.
Maintain a neat, organized and crisp environment.
Maintain a professional appearance and demeanor, contributing to overall ambiance & presentation of the restaurant.