Host/Hostess - Sun Diner, Gatlinburg
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Host/Hostess at Sun Diner is responsible for creating a welcoming atmosphere for guests and ensuring a positive first impression of the establishment. This role involves greeting guests upon arrival, managing the waiting list, and escorting guests to their tables. The Host/Hostess plays a crucial role in enhancing the customer experience by engaging in friendly conversation and providing information about current promotions and the serving staff. The primary goal is to contribute to the business's growth by delivering memorable experiences to customers. In addition to greeting guests, the Host/Hostess must remain attentive to the dining room, assisting servers by being aware of patrons' needs. This includes collaborating with servers, food runners, and bar staff to ensure seamless service. The Host/Hostess is also expected to handle any complaints or issues with a positive attitude, promoting customer loyalty and satisfaction. Maintaining a clean and tidy entry and greeting area is essential to uphold the establishment's high standards of service.
