Host / Hostess (Part-Time) - Stadium Club - Caribe Royale Orlando Hotel

Hilton • Orlando, FL

100d

About The Position

As a Stadium Club Host(ess), you'll be the welcoming face that sets the stage for a fantastic dining experience for our guests. Your mission is to create a fun and inviting atmosphere from the moment our guests arrive at the door. With your friendly personality and enthusiasm, you'll be the ultimate host, ensuring that every guest feels valued and leaves with unforgettable memories of their time with us.

Requirements

• Previous experience as a host, hostess, or in a hospitality role is preferred.
• Enthusiastic individuals with a passion for providing exceptional service.
• Exceptional customer service skills with a friendly and outgoing personality.
• Strong communication and interpersonal skills.
• A genuine passion for creating memorable guest experiences.
• Excellent organizational skills to manage waitlists and seating assignments efficiently.
• A food handling certification must be completed within the first 90 days of employment.
• TIPS (Training for Intervention Procedures) certification must be completed within the first 90 days of employment.
• Must be able to work flexible schedules including nights, weekends, and holidays.

Responsibilities

• Welcome guests with a warm smile and a friendly greeting as they enter the stadium club.
• Guide guests to their tables and provide them with menus.
• Maintain an organized waitlist during busy periods.
• Interact with guests, engaging them in conversations.
• Celebrate guests' birthdays, anniversaries, and other special occasions.
• Provide information about menu items, drink specials, and promotions.
• Handle special requests or accommodations with a positive attitude.
• Foster a spirited and enthusiastic environment during games and events.
• Keep the waiting area clean, organized, and stocked with necessary amenities.
• Work closely with servers, bartenders, and other team members.
• Gather feedback from guests for continuous improvement.
• Assist in planning and coordinating special events or promotions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED