Host/Hostess- Michael Jordan Steakhouse

Compass Group • Ridgefield, WA

188d • $16

About The Position

The Host/Hostess is responsible for seating residents in the dining room and handling customer service situations as they arise. This role involves greeting and directing guests to their tables based on availability or desired seating arrangements, creating an enjoyable dining experience, and promoting a safe, clean, and neat environment for guests and associates. The Host/Hostess will also supervise food-service associates, help train new team members, and ensure proper customer service and sanitation procedures are followed.

Responsibilities

• Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements.
• Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates.
• Exhibits exceptional communications skills and gets along well with others.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information.
• Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed.
• Helps train new food-service team members.
• Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed.
• Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency.
• Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.
• May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
• Works with staff of other departments to perform job duties and during special events or functions.
• Performs other duties as assigned.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program
• Eligibility for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

What This Job Offers