HOST/HOSTESS (FULL TIME)

Compass Group • Cleveland, OH

119d • $15

About The Position

Bon Appétit is hiring immediately for full-time HOST/HOSTESS positions at the Cleveland Museum of Art. The role involves seating residents in the dining room and handling customer service situations as they arise. The position requires previous hospitality, hosting, and serving experience. The schedule is full-time with varying days and hours, including weekdays, weekends, some nights, and some holidays. The fixed pay rate is $15.85 per hour, and there is an internal employee referral bonus available.

Requirements

• Previous hospitality, hosting, and serving experience is required.

Responsibilities

• Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements.
• Helps create an overall enjoyable dining experience and promotes a safe, clean, and neat environment for guests and other associates.
• Exhibits exceptional communication skills.
• Gets along well with others, demonstrates flexibility and patience; possesses an interest in people.
• Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
• Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling, and sanitation procedures are followed.
• Helps train new food-service team members.
• Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed.
• Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency.
• Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.
• May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
• Works with staff of other departments to perform job duties and during special events or functions.
• Performs other duties as assigned.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) for full-time positions
• Eligibility for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Nondurable Goods