Host-Hostess-FT-Varied Shifts-8230

Kingman Regional Medical Center • Kingman, AZ

111d

About The Position

The Host/Hostess position at KHI is designed to support the organization's mission of providing exceptional clinical care and patient service. Employees are expected to adhere to KHI's Behavioral Expectations Agreement and Social Media Guidelines, promoting a positive image of the organization while maintaining confidentiality and professionalism. The role emphasizes skilled communication, collaboration, effective decision-making, and recognition of staff efforts, all delivered with kindness and compassion.

Requirements

• Effective listening skills and the ability to follow through with directions.
• Ability to read, write, and communicate in English effectively and perform basic math.
• Basic computer skills and phone etiquette.
• Ability to work under stress of deadlines, work independently, and as part of a team.
• Schedule must permit early morning or evening shifts, as well as days, weekends, and holiday shifts.

Nice To Haves

• Previous diet office experience.
• Basic knowledge of therapeutic diets.

Responsibilities

• Strives to provide an excellent patient food service experience with compassion, tact, cheerfulness, accuracy, patience, and flexibility in scheduling.
• Responsible for documenting the time and location of tray deliveries using manual or electronic systems.
• Takes meal orders using an iPad and Room Service Connect, assisting patients who are unable to call.
• Picks up soiled trays from patient rooms and dirty utility areas after meal service.
• Performs other duties as assigned, including tray assembly, prepping food, dishwashing, and relieving Call Center and Room Service Line staff during breaks.
• Familiar with all menu offerings, diet variations, and specifics of what may be ordered by patients based on physician-prescribed diets.
• Documents food and fluid intake of patients.
• Covers some duties in the dish room.
• Acts as the key personal contact between the Food & Nutrition services department and the patient.
• Delivers trays to patients in a 'round robin' manner, responsible for picking up trays.
• Complies with food handling standards and regulations.
• Assists with training of new staff as requested.

What This Job Offers

• Industry: Hospitals
• Education Level: No Education Listed