Host / Hostess - Bistro Molokini

Grand Wailea A Waldorf Astoria Resort • Wailea-Makena, HI

416d

About The Position

The Restaurant Host/Hostess is responsible for welcoming guests and escorting them to their seats, ensuring a high standard of guest service and contributing to the financial profitability of the hotel. This role involves managing the seating chart, monitoring restaurant activity, and assisting with various tasks to maintain a positive dining experience.

Requirements

• Demonstration of hospitality values including passion for delivering exceptional guest experiences.
• Integrity in actions and decisions.
• Leadership qualities in the hospitality industry.
• Teamwork and collaboration with colleagues.
• Ownership of responsibilities and actions.
• Ability to operate with a sense of urgency and discipline.
• Key attributes such as quality, productivity, dependability, customer focus, and adaptability.

Responsibilities

• Welcome guests and ascertain their dining needs.
• Seat guests and manage the seating chart.
• Monitor restaurant activity to determine seating and dining flow.
• Perform opening and closing duties, as needed.
• Assist others with side work including cleaning, stocking, and folding silverware.
• Ensure knowledge of the menu.
• Respond to guest inquiries and requests in a timely, friendly, and efficient manner.
• Assist fellow team members and other departments to maintain positive working relationships.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed