Host/Hostess-BG (Part-Time)

Landry's, LLC. • Laughlin, NV

76d • $12 - $12

About The Position

A Host/Hostess is the first point of contact for guests and is responsible for presenting exceptional customer service to ensure the guests’ first impression of the restaurant is a positive one.

Requirements

• 1 year of restaurant experience preferred
• Organizational skills
• Exceptional interpersonal and communication skills
• Positive attitude
• Work well in a team environment
• Ability to multitask
• Availability on weekdays, weekends, nights, mornings, and holidays
• Must be able to read and write in English and handle math calculations.

Responsibilities

• Greet and welcome guests as they arrive at the restaurant with a genuine smile and positive attitude
• Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns
• Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests
• Handle guest complaints or issues professionally or bring them to the manager when necessary
• Assist with running food, delivering and/or refilling guests’ drinks
• Guide guests to their tables and present them with menus
• Take to-go orders over the phone and in person
• Engage with guests to ensure they're happy with food and service
• Refill drinks and clear plates as needed during guest’s dining experience
• Provide great customer service
• Provide highchairs and other requested items to the guest
• Responsibilities include complying with all federal and state laws, including the FLSA tip regulations regarding tip reporting, sharing, and minimum wage requirements.

Benefits

• Multiple benefit plans to suit your needs
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees