Host/Hostess (All Shifts)

SonestaSonesta Resort Hilton Head Island, SC
108d

About The Position

Welcome guests to restaurant, seat them, and accept payment when they are done when necessary.

Requirements

  • Basic reading, writing and math skills.
  • 6 months cash handling experience or food service experience.
  • Ability to carry or lift up to 50 pounds (Plates, utensils, menus, etc.).
  • Ability to move about the kitchen and cafeteria.
  • Ability to handle food, objects, products and utensils.
  • Ability to bend, stoop, kneel.

Responsibilities

  • Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.
  • Maintain accurate waiting list as needed. Alert guests when table is available.
  • Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/ closing paperwork; document voids and void balance sheet.
  • Promote teamwork and quality service through daily communication and coordination with other departments.
  • May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
  • May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
  • May be asked to handle guest complaints and special requests.
  • May assist with other duties as assigned.

Benefits

  • Medical, Dental and Vision Insurance
  • Health Savings Account with Company Match
  • 401(k) Retirement Plan with Company Match
  • Paid Vacation and Sick Days
  • Sonesta Hotel Discounts
  • Educational Assistance
  • Paid Parental Leave
  • Company Paid Life Insurance
  • Company Paid Short Term and Long Term Disability Insurance
  • Various Employee Perks and Discounts
  • Hospital Indemnity
  • Critical Illness Insurance
  • Accident Insurance
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