Host/Hostess (All Shifts)

Sonesta • Sonesta Resort Hilton Head Island, SC

108d

About The Position

Welcome guests to restaurant, seat them, and accept payment when they are done when necessary.

Requirements

• Basic reading, writing and math skills.
• 6 months cash handling experience or food service experience.
• Ability to carry or lift up to 50 pounds (Plates, utensils, menus, etc.).
• Ability to move about the kitchen and cafeteria.
• Ability to handle food, objects, products and utensils.
• Ability to bend, stoop, kneel.

Responsibilities

• Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.
• Maintain accurate waiting list as needed. Alert guests when table is available.
• Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/ closing paperwork; document voids and void balance sheet.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.
• May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.
• May be asked to handle guest complaints and special requests.
• May assist with other duties as assigned.

Benefits

• Medical, Dental and Vision Insurance
• Health Savings Account with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation and Sick Days
• Sonesta Hotel Discounts
• Educational Assistance
• Paid Parental Leave
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts
• Hospital Indemnity
• Critical Illness Insurance
• Accident Insurance

What This Job Offers

• Industry: Accommodation
• Number of Employees: 5,001-10,000 employees