About the position
At SSP, our Host/Hostess position is often the first face our guests see when they enter our restaurant. Our Hosts/Hostesses are experts at several things: making our guests feel at home from the moment they walk in, having warm, friendly smiles, respecting our customers, and the ability to answer questions about our restaurant and the airport. Here are some things you can expect as a Host/Hostess: greet all guests in a courteous and professional manner and escort them to their table, seat guests and maintain organization and flow in the restaurant (rotating tables assigned by server), assist guests with children and special needs, as required, present menus, answer questions and offer suggestions regarding food and service, inform servers and management of special needs and/or potential problems with guests, clear and reset counters or tables at the conclusion of each course, ensure complete guest satisfaction, thank guests for their patronage upon exiting the restaurant, and other duties as assigned.
Responsibilities
- Greet all guests in a courteous and professional manner and escort them to their table
- Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
- Assist guests with children and special needs, as required
- Present menus, answer questions and offer suggestions regarding food and service
- Inform servers and management of special needs and/or potential problems with guests
- Clear and reset counters or tables at conclusion of each course
- Ensure complete guest satisfaction
- Thank guests for their patronage upon exiting the restaurant
- Other duties as assigned
Requirements
- Open availability
- Ability to maintain a friendly and professional demeanor
- Strong communication skills
Nice-to-haves
- Experience in a customer service role
- Knowledge of restaurant operations
Benefits
- Great pay $17.00 per hour
- Free Parking
- Free Meal
- Full Benefits
- SSP pays an average of 80% of the monthly premiums per coverage level
- Dental and Vision coverage
- Several other voluntary plan coverages
