Host - Henry's

The Breakers Palm Beach • Palm Beach, FL

73d

About The Position

The Host/Hostess is the first and last impression ambassador of the restaurant. They greet each guest with energy, enthusiasm, and a friendly demeanor, providing a warm welcome and fond farewell. The Host/Hostess diplomatically handles the waitlist and special requests with a positive attitude and offers guests all available options. They stay abreast of floor plan information and seating rotation and accurately use guests' names and information.

Requirements

• Must have excellent customer service skills, be friendly and outgoing
• High School diploma or equivalent preferred
• Ability to work in a fast paced environment, multitask, and work effectively under pressure
• Ability to maintain a positive attitude even when under stress
• Good communication and interpersonal skills
• Ability to handle cash and credit card transactions accurately
• Must be able and willing to work weekends and holidays

Responsibilities

• Greet guests in a friendly and timely manner
• Seat guests in a timely manner
• Maintain knowledge of current menu offerings, specials, and promotions
• Handle waitlist and special requests with a positive attitude
• Offer guests all available seating options
• Stay abreast of floor plan information and seating rotation
• Accurately use guests names and information
• Communicate effectively with the servers and kitchen staff
• Handle cash and credit card transactions accurately

What This Job Offers

• Career Level: Entry Level
• Industry: Accommodation
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees