Host / Greeter | Lucero (Part-Time)

Omni HotelsTempe, AZ
45d$17Onsite

About The Position

Omni Tempe Hotel at ASU is seeking a Host / Greeter to join Lucero, the upscale rooftop restaurant and bar of our hotel. This role is perfect for someone who is outgoing, engaging, and wanting to grow in the restaurant or hotel industry. This is a part-time position with required PM and weekend hours.

Requirements

  • Previous experience in full service dining / upscale service preferred.
  • Must have strong verbal and written communication in English.
  • Must be able to work a variety of shifts, including weekends and holidays
  • Maintain a professional business appearance, attitude, and performance
  • Stand or walk for an extended period or for an entire work shift in an indoor/outdoor environment.
  • This position is a part-time, on-site position with no work from home flexibility.

Responsibilities

  • Greet guests when entering the restaurant with a pleasant smile and superior customer service.
  • Seat guests using Open Table software, ensuring server rotation on seating, pulling out chairs, placing clean menu in front of guest and letting the guest know who their server will be.
  • Answer the phone upbeat and positive, take reservations and answer guest inquiries.
  • Control the pace of the restaurant through reservation times and seating.
  • Assign server sections, ensuring servers work different sections daily.
  • Monitor dining rooms for seating availability, service, safety and wellbeing of guests.
  • Assist servers and managers when needed.
  • Thank every guest upon departure, invite them to return, and wish them a fond farewell.
  • Notify Managers and servers of VIP's and guest notes or issues.
  • Attend department meetings and other required company trainings.
  • Perform any other duties as assigned by management.

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Industry

Accommodation

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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