Host/Greeter
About The Position
Join our team and be the first point of contact for our guests at Second Bar & Kitchen in the Austin–Bergstrom International Airport! Schedule : Full-time (5 Days between Monday - Sunday) Role : We are seeking a Host or Hostess to join our restaurant team as guests' first point of contact. The job responsibilities include greeting guests, providing clear and accurate wait times, and guiding customers to their tables. A passion for customer service, strong communication, and organizational skills are required. You are the first impression of our restaurant that will help provide a pleasant and smooth dining experience for our guests.
Requirements
- Previous work experience as a Host/Hostess or Waiter/Waitress
- Understanding of restaurant etiquette
- Familiarity with health and safety regulations
- Experience in managing reservations
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- High school diploma
Nice To Haves
- hospitality certification is a plus
Responsibilities
- Greet all guests and treat them with excellent hospitality
- Willingness to learn computerized reservation and table management system
- Initiate and maintain wait lists
- Coordinate with waitstaff about available seating
- Guide customers to tables and provide menus
- Cater to guests who require special attention (e.g., the elderly or children)
- Address customer questions
- Distribute to-go orders
- Able to walk or stand for long periods.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
