Host Greeter | Lifted

Omni Hotels & Resorts • Boston, MA

22d • Onsite

About The Position

Grab the reigns and help shape the future of the Seaport’s best kept secret! Creativity must infuse everything we do, and everyone in the Hotel. Performance realities will always exist, but we use these constraints to push, not limit, our creativity.

The Restaurant Host is responsible for delivering excellence in guest service by developing relationships with guests, providing personalized service, anticipating, and delivering guests’ needs. The Host comprehends the restaurant operation and seats our guests with a friendly demeanor keeping their expectations and the needs of the operation in mind.

Requirements

• Candidate must have hands-on food and beverage knowledge and a comprehensive, working knowledge of the hospitality business.
• A minimum of relevant host experience in a fine dining restaurant is strongly preferred. Good verbal and written skills.
• Knowledge of Micros preferred
• Ability to always maintain a positive and professional demeanor and composure.
• Proven ability to engage guests at all levels. Must be passionate about providing warm, engaging, and personalized service.
• Must be able to work a variety of shifts, including weekends and holidays.
• Candidate must be able to work in a fast-paced environment and be able to handle multiple priorities.
• Must have the ability to report to work on time and when scheduled.
• Must have the ability to stand and/or walk for extended periods of time.
• Serve Safe certified | Unexpired TIPs required.

Responsibilities

• Consistent maintenance and refinement of service standards. Ensures compliance with all hotel standards and local laws.
• Ensure compliance with health, safety, and sanitation awareness standards. Prepare daily for health department and Ecosure inspections.
• Perform all necessary tasks for a host according to the standard operating procedure of the hotel including but not limited to answering phone, managing reservations and table assignments, greeting guest, seating guests, explaining restaurant concepts.
• Maintain knowledge of hotel offerings and local surroundings, i.e., nearby entertainment, theaters, etc.
• Contribute to the restaurant sanitation operation and timing of service out of the kitchen and to the table. Ensures prompt delivery and quality control from point of departure to arrival.
• guest environment to reduce the risk of injury or accident.
• Attend all required department trainings and meetings.
• Perform any other duties required by leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed