Host/ess (Part Time)

The Higgins Hotel & Conference Center, Curio Collection by Hilton • New Orleans, LA

11d • Onsite

About The Position

Are you a charismatic and customer-oriented individual with a passion for creating a warm and welcoming atmosphere? Look no further! Join us as a Host/ess and be part of our dynamic team. Bring your high energy, enthusiasm, and exceptional interpersonal skills to greet and assist our valued guests. If you thrive in a fast-paced, guest-centric environment and love making people feel special, we want you on our team! About Our Property The Higgins Hotel & Conference Center’s name reflects the contributions of the extraordinary entrepreneur, Andrew Higgins, who designed and built over 20,000 boats in New Orleans that were used in every major amphibious assault of World War II. Conveniently located directly across the street from The National WWII Museum, the hotel offers 230 era-inspired guest rooms and specialty suites, premium amenities, full-service restaurant, lounge, and a rooftop bar, as well as a second-floor conference center with more than 18,000 square feet of meeting and event space. Don't miss out on this incredible opportunity to be the first point of contact for our valued guests. Apply now and let your energy, enthusiasm, and exceptional customer service skills shine as a Host/ess. Join our team and be part of a journey filled with growth, camaraderie, and the satisfaction of creating memorable experiences for our guests!

Requirements

• High school diploma or equivalent
• Previous experience in a customer service role, preferably in a restaurant or hospitality setting
• Excellent communication and interpersonal skills
• Friendly and outgoing personality
• Ability to multitask and work in a fast-paced environment
• Strong organizational and time management skills
• Flexibility to work evenings, weekends, and holidays
• Knowledge of reservation systems and basic computer skills

Responsibilities

• Greet guests with a warm and friendly smile upon arrival
• Escort guests to their tables and ensure seating arrangements are organized
• Provide menus, answer questions, and make recommendations
• Coordinate with the kitchen and servers to ensure timely service
• Assist with taking reservations and managing the waiting list
• Maintain a clean and organized host/hostess station
• Handle guest inquiries and resolve any issues or complaints
• Uphold high standards of professionalism and service excellence

Benefits

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED