Host/Cashier

Akwesasne Mohawk Casino ResortHogansburg, NY
37d$16

About The Position

The hostess is a personal representation of the service and overall hospitality of the staff of Native Harvest Cafe. The Host is responsible for greeting arriving guests, welcoming them into the establishment taking their food order and seating them. The Host controls the flow of seating and wait list of guests. While guests are waiting to be seated, it is the job of the hostess to ensure that the guests are made comfortable and kept informed of the status of their wait times. The Host is also responsible for operating a cash register and able to balance all monies, coupons, comps and receipts at the end of shift.

Requirements

  • High school diploma or general education degree (GED); and one to three months related experience.
  • Must obtain and maintain a St. Regis Mohawk Tribal Gaming Work Permit which requires a criminal background check to be used solely for employment purposes.
  • Successful candidates for employment must submit to and pass a drug test for illegal substances prior to employment being confirmed.
  • Serve Safe and Safety is a required as part of the training.

Responsibilities

  • Exhibits a friendly, helpful and courteous manner when dealing with our guests and fellow associates.
  • Greets guests, takes guests orders along with payment and escorts them to tables.
  • Tracks and assigns seats in accordance with established procedures using Yelp Seating
  • Addresses complaints of patrons to their immediate Supervisor.
  • Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
  • Keeps tables marked as clean and seated on Yelp Seating
  • Collects payment from guests
  • Operates a cash register to assist food servers with guests transactions.
  • Ensures all money, coupons, comps and receipts are balanced at the end of the shift.
  • Remains current on all coupons, promotions, and certificates that apply to all food outlets.
  • Learn or have knowledge of Agilysys system.
  • Must become TIPS certified and have a solid comprehension of the training.
  • Other duties as assigned.
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