Host/Cashier- Cafe Central- Full Time

Caesars Entertainment•Reno, NV

About The Position

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. JOB SUMMARY It is the primary responsibility of the Restaurant Cashier to courteously greet all guests and perform cashier transactions accurately and according to the Company policy. HOW YOU WILL CREATE THE EXTRAORDINARY Settle all customer checks in the system accurately Properly complete all cash or credit transactions as necessary Ensure an excellent customer service atmosphere for all guests Assist other staff as necessary to insure pleasant guest experience Provide all guests with a copy of their receipt Perform necessary side work and maintain a clean and orderly workspace Follow departmental rules to ensure safety, cleanliness, and customer satisfaction Always thank guests for their patronage and invite them back Ensure bank is returned to the Cage Understand and utilize Infogenisis system Exemplify our core values, family style service, our mission and vision Exemplify our DEI (diversity, equity, inclusion) culture Performs other job-related duties as assigned Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

Requirements

Ability to smile, make eye contact, and communicate easily with the public
Ability to clearly communicate verbally and by telephone
Positive attitude and ability to be courteous during demanding times
Ability to communicate in a courteous manner by telephone
Skill in establishing and maintaining effective working relationships with staff
The ability to read, write and speak the English language
High School diploma or equivalent
Ability to stand for long periods of time
Work is performed in an area which may be unusually noisy and crowded
Mobility to include bending, reaching, prolonged standing and walking, accessing, and lifting items from floor level to six feet high
Normal sense of smell, touch, sound and vision range
Eye/hand coordination and manual dexterity as well as the ability to distinguish letters, symbols and currency
Work area is subject to variable temperatures
May be subject to smoking environment and moderate noise
Employee is required to meet and deliver our core values, service standards, and family style service.
Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests.
Above average speech – both speaking and reading/writing English.
Need excellent interpersonal skills.
Work requires schedule flexibility

Responsibilities

Settle all customer checks in the system accurately
Properly complete all cash or credit transactions as necessary
Ensure an excellent customer service atmosphere for all guests
Assist other staff as necessary to insure pleasant guest experience
Provide all guests with a copy of their receipt
Perform necessary side work and maintain a clean and orderly workspace
Follow departmental rules to ensure safety, cleanliness, and customer satisfaction
Always thank guests for their patronage and invite them back
Ensure bank is returned to the Cage
Understand and utilize Infogenisis system
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Performs other job-related duties as assigned