Host/Cashier

DRIFTWOOD HOSPITALITY MANAGEMENT•Asheville, NC

23h

About The Position

The Radical Hotel Asheville is not your typical boutique hotel. We’re bold, design-forward, and unapologetically creative. Our restaurants — Golden Hour (Michelin Recommended), Afterglow, and The Roof — are just as daring as our hotel, blending local ingredients, seasonal produce, and inventive cooking with a serious dose of fun. We’re looking for a Host who doesn’t just greet guests — someone who sets the tone, creates memorable first impressions, and keeps the energy flowing. If you thrive in a fast-paced, guest-focused environment with personality and style, this is your stage. As Host, you are the first and last impression of our dining experience. You’ll welcome guests with warmth and confidence, manage reservations and seating flow across our three concepts, and help create a seamless, elevated experience from arrival to departure. Hospitality, organization, and personality are key.

Requirements

Experienced: Previous host or guest-facing hospitality experience preferred
Personable and confident with strong communication skills
Highly organized and able to multitask in a fast-paced environment
Guest-focused with a natural ability to read the room and anticipate needs
Reliable, punctual, and team-oriented
Calm under pressure while maintaining a positive attitude
Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Hold a current Food Handler Card or in the process of being certified.
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and service ware.
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
Lifting thirty (30) pounds.
Ability to move or push goods on a hand cart/truck weighing a maximum of 100 lbs.
Constant standing & walking required.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Nice To Haves

Experience with reservation systems (OpenTable, Resy, etc.)
Familiarity with high-volume or boutique restaurant environments
Passion for food, beverage, and hospitality culture

Responsibilities

Greet and welcome guests with enthusiasm, warmth, and professionalism
Manage reservations, waitlists, and seating across Golden Hour, Afterglow, and The Roof
Coordinate with servers, bartenders, and kitchen staff to ensure smooth service flow
Maintain an accurate understanding of table status and pacing
Handle guest inquiries, special requests, and walk-ins with confidence and care
Communicate clearly with team members to enhance overall guest experience
Maintain a clean, organized, and visually appealing host stand and entrance area
Assist with opening and closing duties as needed