Host/Cashier

Ocean Reef Resort•Myrtle Beach, SC

About The Position

As a Host/Cashier, you will provide friendly and attentive service while assisting guests with food and beverage orders, handling payments, and maintaining cleanliness in the dining area. Your role includes ensuring buffet stations are stocked, answering guest inquiries, and upholding quality and service standards to create a welcoming dining experience.

Requirements

Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays
Passion for providing exceptional service to guests and team members
Responsibility, reliability, and honesty
Teamwork and collaboration
Must be able to communicate clearly and professionally with guests, coworkers and supervisors

Responsibilities

Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner
Comply at all times with Marriott standards and local regulations to encourage safe and efficient hotel operations
Maintain a working knowledge of the menu at all times to ensure guest satisfaction and quality control
Service guests with all food and beverage requirements in a warm friendly courteous and professional manner
Clear, clean and reset dining area tables as needed, ensure trash is emptied and displays are stocked
Preparing buffet station for food set up. Ensuring buffet is stocked with silverware plates and glassware
Accommodate any special requests made by a guest or offer appropriate alternatives
Be proficient and familiar with the daily operation of the Micros P.O.S. system
Ensure quality control of merchandise displays, Bistro menus, etc. regarding cleanliness and appearance
Ability to answer the telephone according to standards
Have a thorough knowledge of food items on menus and current specials in all applicable departments
Carry out cashiering functions in closing guest checks and end of shift paperwork, cash counts, credit card charges, room charges
Perform opening and closing procedures and side work duties according to station rotation assignment
Ensure that tables and side stands are kept stocked tidy and clean
Attend daily meetings as required by management, perform any other duties as requested by management
Other duties as assigned

Benefits

All team members enjoy WEEKLY PAY!
Marriott Explore Associate Discount Program - Earn Marriott Bonvoy points & Elite Status!
Medical and Dental insurance
Supplemental insurance plans (ex. Vision, Life, etc…)
Paid Time Off
401(k) retirement plan with company match
Bereavement Leave
Jury Duty Pay
Employee Assistance Program
David L. Brittain Scholarship Program
Tuition Reimbursement
Resort Accommodations Discount
And more!