Host/Cashier-Cafe

PENN Entertainment • Jackpot, NV

3d • $12

About The Position

Provide guest services for guests of the restaurant. Receive cash or credit card from customers in payment for goods or services. Computes bill on P.O.S. System or adding machine, makes change, and issues receipt. May be to know value of menu items. May give cash refunds or credit memorandums as directed by Supervisor/Manager. Greets and seats patrons. Coordinates and controls the flow of the Restaurant. Assigns stations to servers and bus persons . Supervises the restaurant during the absence of the Restaurant Supervisor/Manager. Interacts between Service Staff and Patrons when difficult situations arise. Ensures that Service Quality and Standards are followed . Answer telephone in a professional manner.

Requirements

• High school diploma or GED equivalent preferred.
• Previous cash handling experience is preferred.
• Must have excellent guest service skills.
• Able to operate a point of sale (POS) System and/or adding machine and make change .
• Must have basic math skills.
• Adequate mathematical skills and the ability to understand and utilize a POS system/count money and provide change.
• Able to work varied shifts and hours.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.

Responsibilities

• Provide guest services for guests of the restaurant.
• Receive cash or credit card from customers in payment for goods or services.
• Computes bill on P.O.S. System or adding machine, makes change, and issues receipt.
• May be to know value of menu items.
• May give cash refunds or credit memorandums as directed by Supervisor/Manager.
• Greets and seats patrons.
• Coordinates and controls the flow of the Restaurant.
• Assigns stations to servers and bus persons .
• Supervises the restaurant during the absence of the Restaurant Supervisor/Manager.
• Interacts between Service Staff and Patrons when difficult situations arise.
• Ensures that Service Quality and Standards are followed .
• Answer telephone in a professional manner.

Benefits

• wellness programs designed to support our team members' financial, physical, and mental well-being
• day-one medical coverage
• 401(k) matching
• annual performance bonus
• Paid time off is earned according to the local policy and increases with the length of employment

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees