Host & Bussers

Alvarado Street Brewery•Monterey, CA

1d•Onsite

About The Position

We are seeking candidates who have a passion for craft beverages, awesome food, hospitality and the desire to be a part of a team. Reporting to the General Manager this critical position is a great way to begin to grow your career in food service. The ideal candidate will be flexible and enjoy working this hybrid position. You work both host and busser shifts providing excellent guest service and support to the service team to create an exceptional dining experience. This position is located at our Monterey Brewpub and is an hourly position with hours that will vary based on business needs.

Requirements

High school diploma or equivalent required
Ability to oversee the efficient seating and scheduling of dinner guests
Ability to maintain professional demeanor in stressful situations
Excellent communication skills – verbal and listening
A desire to help out where needed and work as part of a team
Passion for providing extraordinary service
The ability to thrive in a fast-paced environment
Flexibility to work a variety of shifts
At least 6 months experience in a full-service restaurant preferred
Must be upbeat, outgoing and positive
Valid Safe Food Handling certification (ServSafe) if handling food
Able to stand, walk, and be on your feet for prolonged periods
Repetitive motion of the wrists, hands, and fingers
Able to maneuver on uneven ground
Able to read and follow written English instructions
Able to regularly twist, turn, kneel, climb, stoop, bend, and crawl on occasion
Able to lift and carry supplies and equipment weighing up to 50+ pounds on occasion and 25 pounds regularly using appropriate techniques and tools
Able to safely navigate crowded spaces
Able to work in indoor and outdoor environments with moderate noise and occasionally slippery floors
Able to comply with and enforce all health, safety, and personal hygiene policies and standards.

Responsibilities

Ensure coverage of the entrance, greeting arriving guests and thanking those that are leaving
Oversee and assist in maintaining cleanliness of outlet
Check all menus for cleanliness and accuracy
Answer the telephone, provide accurate information, and give directions to restaurant
Maintain waiting list, select table and escort guests to the table
Resolve guest problems whenever possible and direct communication with manager
Answer questions regarding menu items as requested
Clear tables and assist with set-up as needed
Describe table settings to busser, whenever set-up differs from the usual
Call to confirm large parties
Schedule reservations according to established procedures
Take beverage order and serve drinks when necessary
Bring guests' needs to the attention of appropriate dining room staff or management
Other various tasks as assigned
Comply with all Company safety and health policies and procedures
Quickly clear table and and inform the host of available tables immediately
Offer water and beverages and keep up with refills
Stock stations, to include linen, and maintain order and cleanliness of section
Check that glassware and silver are clean and polished, inspecting for spots, residual soap and fingerprints
Stock clean supplies
Keep ice bins in kitchen, at bar and on floor full, returning ice scoop to proper location
Make coffee and ensure that pots are full, properly marked and polished
Maintain par levels of all supplies
Carry trays of dirty dishes to dishwasher and unload rack properly
Clean up spills immediately
Close side work by cleaning area, restocking supplies and refilling condiments
Assist servers as necessary, throughout meal service
Thank guests for their visit and invite them to return
Make sure restrooms are stocked and clean
Fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the manager on duty